HP LaserJet Error Codes 50-59-pof

Below are error codes for the HP LaserJet series, for codes ranging from 0-19. Please note that the explanations are generalized descriptions for ALL LaserJets, some more detailed information will be available if you check for a specific error code on a specific model ( e.g. “50.9 LaserJet 3000 error”).

HP LaserJet Error Codes 50-59

Message on printer display What it means What to do
50.X FUSER ERROR A fuser error has occurred. 1. Turn the printer off, wait 10 minutes, then turn the printer on. 2. If the message persists, restart the fuser. If it doesn’t work, replace the fuser. To check the fuser, turn off the printer and remove the fuser. Measure the resistance of the fuser connectors. If it is not within the right range, replace the fuser. If there is no continuity between the hot and neutral fuser connectors, replace the fuser. If the issue is not related to the fuser, replace the engine controller board.
50.4 PRINTER ERROR A problem exists with the customer’s line voltage. 1. Remove your printer from any UPS supplies, power supplies or power strips. 2. Plug the printer into the wall outlet and see if this solves the problem. 3. If the printer is already plugged into a wall socket, find another power source in the building that is independent of the existing one. 4. The line voltage and current source at the printer location which need to be inspected to ensure that it meets the electrical specifications of the printer.
51.X PRINTER ERROR A loss of beam-detect occurred. X description: 1 = Beam-detect error 2 = Laser error 1. Press GO. The page containing the error will automatically be reprinted. 2. Turn off the printer and then power on. 3. Reset laser / scanner and engine controller cables. 4. Replace the laser / scanner. 5. Replace the DC controller.
52.X PRINTER ERROR The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error 1. Click GO. The page containing the error will be reprinted automatically. 2. Turn off the printer, then turn it on. 3. Reset the cables to the laser / scanner and engine controller. 4. Replace the scanner with the laser.
53.XY.ZZ PRINTER ERROR There is a memory error with an accessory. The DIMM that caused the error will not be used. Values of X, Y, and ZZ are as follows: X = DIMM type 0 = ROM 1 = RAM Y = Device location 0 = internal memory (ROM or RAM) 1 to 4 = DIMM slots 1, 2, 3, or 4 ZZ = Error number 0, 1, 2 = Unsupported o unrecognized memory 3 = Failed RAM test 4, 5 = Exceeded maximum RAM or ROM size 6 = Invalid DIMM speed 7 = DIMM reporting information incorrectly 8 = DIMM RAM parity error 9 = ROM needs to be mapped to an unsupported address 10 = DIMM address conflict 11 = PDC XROM out of bounds 12 = Unable to make a temporary mapping 1. Turn off the printer and reset or replace the required DIMM. 2. In another slot, try the DIMM. (DIMM firmware must stay in slot # 4—the lowest DIMM slot.) 3. Replace the DIMM which caused the error.
54.1 REMOVE SEALING TAPE alternates with FROM TONER CARTRIDGE The toner cartridge has been installed without removing the sealing tape. 1. Open the top cover and remove the cartridge of the toner. 2. Pull out the sealing tape tab to remove the strip. 3. Reinstall the toner cartridge and close the top of the cover.
54.4 PRINTER ERROR alternates with CYCLE POWER TO CONTINUE A problem exists with the customer’s line voltage. 1. Remove your printer from any UPS supplies, power supplies or power strips. 2. Plug the printer into the wall outlet and see if this solves the problem. 3. If the printer is already plugged into a wall socket, find another power source in the building that is independent of the current one. 4. The line voltage and current source at the printer location which need to be inspected to ensure that it meets the electrical specifications of the printer.
55.xx PRINTER ERROR alternates with CYCLE POWER TO CONTINUE An internal communications error occurred. The page containing the error will automatically be reprinted. 1. Check the power at the location of the customer. 2. Replace the DIMM formater and/or firmware. 4. Replace the board of the engine controller. 5. Replace the board of formatters. (It may be a fuser problem on 5si, 8000, 8100, attempting to replace the fuser.)
56.X PRINTER ERROR An incompatible combination of input/ output bins was selected. X = description: 1 = Illegal input or bad accessory connector 2 – Illegal output The page containing the error will automatically be reprinted. 1. Turn the printer off, and then turn the printer on. 2. Check the printer’s configuration. 3. Verify accessory connection.
57.X PRINTER ERROR A fan failure was detected. X description: 4 = Printer fan 7 = Duplex fan 1. Check the fan’s connector and make sure the fan is not blocked. 2. Replace the fan. On older style printers this is often caused by a bad main motor. (Older style printer being printers with halogen heating elements in the fuser – 4, 4+, 5, 4si, 5si, etc).
58.2 PRINTER ERROR An environmental thermistor (TH3) failure occurred. 1. Turn off the printer, then turn on the printer. 2. Check for a safe connection of the environmental thermistor cable. 3. Replace the thermistor environment. 4. If the error continues, replace the board of the engine controller.
59.X PRINTER ERROR A main motor error occurred. X description: 0 = Motor error 1 = Motor startup error 2 = Motor rotation error 1. Turn off the printer, then turn on the printer. 2. Check and reseat the fuser and toner cartridge to ensure that the movement of the gear in the drive train is not hindered. 3. Check the main motor’s cable to make sure it is properly seated. 4. If the error continues, replace the motor.

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