The printer does not print a common problem that may occur due to a variety of distinct causes, such as out of date or incomplete drivers, bad configurations in the Windows OS, defective connections, etc. Besides, even a paper jam or no ink will cause an HP printer, not printing errors. Below are some solutions to solve HP printer issues.
Check the Printer Status
First, you need to check the obvious thing that could have contributed to the issue.
- Ensure that the paper tray of the printer is filled with sufficient material. If this is achieved, ensure that the paper is not stuck or jammed inside the paper feed of the device. If this is the case, consult with your printer supplier for the best method to remove the jammed paper, as you do not want to damage the paper feeder or internal motor in the process.
- Is the toner or ink of the printer empty? Check your printer model’s user manual for toner or ink level tests. A new HP brand printer can show ink levels or alert if there is an ink issue on the front screen of the device.
If you need to service the printer, you may need to get in touch with the company.
Cancel All Stuck Print Jobs
Print jobs sent to an HP printer can be stuck in a Windows print queue. If the printing job in question is stuck, it may stop any printing from generally occurring on the printer. If this is the case, clearing print jobs in the queue that allow newer print requests to get through fine.
- Click the Start button, and choose Control Panel.
- From the new window, open Devices and Printers.
- Choose the printer from the computer list and make sure it’s the one you ‘re having problems with. Right-click on the correct printer, and choose View Print from the context menu
- From the new tab, right-click on the printer and select Open as Administrator.
- Open this menu item again, and click Cancel All Documents. If you see a pop-up box on the screen, press Yes to confirm it.
Now, try printing again on the printer if this was the problem. If that doesn’t work, continue to the next steps.
Configure it as the Default Printer
Currently, the OS will send them to the default printer when you send print requests. If connected, but no document is printed, the system can not be configured by default. To verify this, follow the steps below.
- Choose the printer from the Devices and Printers list, as described above, and make sure it is the computer you are currently having problems with.
- Right-click on the printer and from the shortcut menu select Set as default printer. If a confirmation prompt shows, click Yes to proceed.
- You will see a green colored checkmark below the printer’s icon. This means that the device is now set to default.
Then try printing again to see whether HP printer problems have been resolved.
Basic Printer Troubleshooting Steps
Some troubleshooting steps can be taken to ensure that you can print to the computer if it stops working. Next, check the cables from the power socket to the power connector of the printer. Second, check the wiring from the device to the computer. Moreover, see to it that the USB cable is sitting firmly on either end.
If a network cable is running to a printer for network printing, ensure that the Ethernet cable is very tight. Also, check the user manual to see if there are flashing lights to indicate a network connection.
Is the lights on the front of your printer turned on? If they’re not, and the computer doesn’t appear to be turned on, try unplugging it and then plugging it back in. Then ensure that your power button is pressed. If the lights don’t yet appear, try a different power plug if the socket doesn’t work.
If nothing works to fix the issue and the printer does not turn on, you may want to take the device to the service center of the company.
Update the Printer Driver
If all of the above troubleshooting steps fail to resolve the issue, then update your printer driver to see if it fixes it. There are a lot of ways to update the driver. One way to do this is via the Windows Update if you can’t find it that way, download and install it manually from the printer manufacturer’s website.
If you still have HP printer issues after following all of these measures, please get in touch with printer support professionals via a toll-free contact number for technical assistance.