The “HP printer Ink System Failure” error message is related to ink cartridges, and it is a common error with HP printers that have touchscreen control panels. There may be many explanations for why this happens, and some common causes are listed below:
The ink cartridge that is used is not compatible:
Ink cartridges are meant for some printer models, so make sure they are compatible with your printer before installing them. Using another brand ink cartridge or even another ink cartridge number can not work with your printer model and cause problems. If your cartridges are empty, please follow the User Guide to select compatible ink cartridges.
Another issue is that the printer cannot read the newly installed cartridge:
This usually happens when the counter is not reset, or the ink cartridge is not set correctly. Remove and reinstall the ink cartridge inside the printer to fix this. Then turn the printer on and let it set to idle for a while. When switched on, please disconnect the printer’s power cord and unplug it from the power outlet. Please wait a minute before you plug it back in. Then turn the printer on again and let it sit still and idle before testing it again.
Very low ink levels:
An empty cartridge or a very low level of ink may also be why an error message is displayed to check the level of the ink. Try using a new cartridge and reset the counter. Turn off the power to reset the counter and unplug the printer. Press # and then 9 buttons and hold them together for 30 seconds. Then plug the printer back in and turn it on while holding the buttons. Wait 30 seconds before you release the buttons and press the power button to check if there is still an error.
Dried or clogged ink cartridge vent:
The dried up nozzle head may prevent the printer from reading the ink cartridge in the first place. A lint-free cloth should be used to clean them. Wipe the slot of the cartridge and remove any dried ink or dust. Try not to touch any of the wiring inside. Then reinstall the cartridge and check if the error still appears.
Error Messages of HP printer Ink System Failure :