Driver Package of Printer

There are instances where users are unable to install the correct Windows PC printer driver. When the operating system fails to install the appropriate drivers, the error message will appear. Below are some ways to solve the problem.

With the Printer Troubleshooter

  • Run the printer troubleshooter in Windows and check if it detects and resolves any issues.
  • Click Windows and R keys in the dialog box and press the Enter key to open it. To open the panel.
  • Type Troubleshoot on the upper right side of your search bar and select the Troubleshooting from the search results.
  • In the next menu that opens, click View all links on the left side of the window. The OS would then complement all available PC troubleshooters.
  • Go through the available options until you find and click on the one titled Printer.

Printer Troubleshooting

  • Check the Run as the manager option and repairs will be applied automatically, ensuring that maximum problems are found, and corrections are implemented quickly.
  • Follow the instructions on the screen and wait until the troubleshooting process is over.

Stop the Print Spooler Service, Delete Printer Files, and Restart the Service

Try to stop the printing spooler from the Windows service list, delete temporary Internet files, and restart the spooler service. It could be that because of any discrepancy, drivers are not able to function correctly, and restarting the spooler might solve it.

  • Press Windows and R keys to open the Run dialog at the same time. Type the services.msc in and press Enter.
  • Scroll down to and locate Print Spooler in the list of services. Right-click on the service and choose Properties from the shortcut menu. Click the Stop button under the General tab, and press the OK button to confirm the change.

  • Once it’s stopped, you can delete your system’s printer files. To do this, open Windows Explorer and then type and enter the following path.


Permission may be required to access the PRINTERS folder. If prompted by the OS, then select Continue.

  • Delete files in the folder, then close the window.
  • Now, go back to the General tab of Print Spooler Properties, and Start Also, make it a point to configure your Startup type as Automatic.
  • Now, try installing the drivers of the Printer.

For your information, restarting a spooler service or reinstalling a driver might resolve a printer that keeps going offline, depending on what caused it.

Update Printer Drivers

You can update your printer driver manually or allow Windows Update to do the job. If the Windows Update option does not provide your printer driver, you must try to download it from your printer manufacturer’s website and then install it.

  • Start the Run dialog box, type devmgmt.msc, and press Enter as above.
  • Go to all hardware and right-click on printer hardware in the Device Manager window and pick the Update driver option from the context menu.

Update Printer Driver

  • Now, How do you want to find a dialog box for drivers appears? Select and proceed to browse my machine for the driver software alternative.
  • Browse, find and update the downloaded driver file by following instructions.
  • Reboot your system and check whether the problem is fixed.

When you can not update the drivers manually, you can start looking for specific drivers on the internet using the OS update and automatically update it. It will resolve the problem by carrying out critical Windows updates to patch bug fixes in the OS.

  • Type Windows Update in the Start menu search window. Click on the search result that appears.
  • Click the Read button in the Patch Settings, Check for changes. The OS would then automatically search for available updates and then install them. You can be prompted to restart the program to make the changes successful.
  • After the update, check if the issue has been resolved.

Uninstall the Printer

If the above methods are not working, try uninstalling the problem printer, and update it.

  • Open the Device Manager, as mentioned above.
  • Right-click on your printer hardware and select Uninstall your device from the pop-up menu.

Uninstall Printer Driver

  • After this is done, try the update steps mentioned above, and then add the Printer.

Please note that if your computer does not detect a network printer, try to reset the router and reconnect to your PC and your Printer. To avoid issues like these, you can restart the router periodically. If you ever encounter any driver-related issues, including the Printer, please contact our printer support professionals via the toll-free service number for a solution.



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